Go To System : 

                    ** SME GRANT!! SME Digitalisation Initiative -  50% matching grant or up to RM5,000 **                    

*It is time to go Digital. Grant limited to 100,000 eligible SMEs. Apply now! 
For further details please contact us at 0123189382 or 0380651792

Sterling Service Manager

Sterling Service Manager is an advance Window-based, Field and Service management solution designed exclusively to automate the daily operations of a service related business to help you save time and stay organized in managing your information. It is a cost effective and complete solution that improves productivity and increases efficiency of your business. Service management system is suitable for business that sells and repairs air-conditioning units, hand phones, computers, fax machines, or any other type of equipments or machineries that provide services and repairs at field and your workshop.

Product Overview

* Registration of Work Order
* Monitor repair work from Work Order to Part Issue to Part Return to Job Sheet to Billing and Payment
* Packages for fast billing
* Monitoring for Non-Inventory Item
* Preventive Maintenance Register
* Record for Symptom, Cause and Action (SCA)
* Work Order check list

Equipment Record Management
* Equipment history and comment
* Fast vehicle search on 'Serial No.', 'Owner', 'Telephone No.' or 'Model'
* Equipment repair history
* Work Order registration and mailing labels
* Warranty Tracking

Billing and Payment Management
* Cash billing or Invoice Billing
* Private billing and Corporate Billing
* Item discount or Bill discount
* Item Tax or Bill Tax (Goods and Service Tax)
* Payment in single or multiple modes - CASH, CHEQUE, VISA, MASTER etc
* Payment for multiple invoices
* Private and Corporate account detailing debit and credit transaction, and showing account balance and statement

Inventory Control
* Item master list
* Safety stock level checks
* Item label printing
* Stock taking and inventory quantity adjustment
* Goods receive notes

Report Manager
* Daily, weekly, yearly and year-to-date reports
* Daily sales and daily collection reports
* Breakdown by services, payment mode, technician and equipment
* Inventory status
* and many other useful reports

Security Manager
* Create user accounts for different operators
* Assign user rights and screen display

STERLING Service Manager can be installed in a networked environment. It is designed for single and multiple users.

STERLING Service Manager comes with e-mail support. We accept cheque, bank draft or postal order/money and telegraphic transfer.