Sterling Service Manager is an advance Window-based, Field and Service management solution designed exclusively to automate the daily operations of a service related business to help you save time and stay organized in managing your information. It is a cost effective and complete solution that improves productivity and increases efficiency of your business. Service management system is suitable for business that sells and repairs air-conditioning units, hand phones, computers, fax machines, or any other type of equipments or machineries that provide services and repairs at field and your workshop.

Product Overview

Workflow
* Registration of Work Order
* Monitor repair work from Work Order to Part Issue to Part Return to Job Sheet to Billing and Payment
* Packages for fast billing
* Monitoring for Non-Inventory Item
* Preventive Maintenance Register
* Record for Symptom, Cause and Action (SCA)
* Work Order check list

Equipment Record Management
* Equipment history and comment
* Fast vehicle search on 'Serial No.', 'Owner', 'Telephone No.' or 'Model'
* Equipment repair history
* Work Order registration and mailing labels
* Warranty Tracking

Billing and Payment Management
* Cash billing or Invoice Billing
* Private billing and Corporate Billing
* Item discount or Bill discount
* Item Tax or Bill Tax (Goods and Service Tax)
* Payment in single or multiple modes - CASH, CHEQUE, VISA, MASTER etc
* Payment for multiple invoices
* Private and Corporate account detailing debit and credit transaction, and showing account balance and statement

Inventory Control
* Item master list
* Safety stock level checks
* Item label printing
* Stock taking and inventory quantity adjustment
* Goods receive notes

Report Manager
* Daily, weekly, yearly and year-to-date reports
* Daily sales and daily collection reports
* Breakdown by services, payment mode, technician and equipment
* Inventory status
* and many other useful reports

Security Manager
* Create user accounts for different operators
* Assign user rights and screen display

Network
STERLING Service Manager can be installed in a networked environment. It is designed for single and multiple users.

ORDERING
STERLING Service Manager comes with e-mail support. We accept cheque, bank draft or postal order/money and telegraphic transfer.